Ayesa includes the Jidoka platform to robotize BPO processes - Jidoka


Ayesa includes the Jidoka platform to robotize BPO processes

21 February, 2018

Ayesa and Jidoka announce a strategic agreement to expand capabilities in Robotic Process Automation (RPA) to enhance Ayesa’s Business Processes Outsourcing (BPO) services in Spain and Latin America. The aim of the company is to offer the latest technological solutions available in the market in order to maximize the efficiency and effectiveness of the business processes of customers and potential customers.

This strategic agreement allows the Andalusia multinational to offer its clients the Jidoka platform, which provides a complete RPA infrastructure, accompanied with the necessary implementation services for process automation, supporting the management and scalability of business automation capabilities.

Ayesa has extensive experience in BPO services, which has made possible for this business area to take a big step forward within the company, diversifying the client portfolio and incorporating leading edge technologies in the quest to improve quality of the services provided and optimization of operating costs through service automation.

According to Javier Requejo, Director of the BPO Area of Ayesa, “this alliance brings us the most advanced technology in automation to achieve excellence in the management of outsourced processes of our customers in terms of cost, quality and time to market”.

Ayesa and Jidoka will work together to maximize synergies between human skills and robotic capabilities, freeing client companies’ workers from mundane and repetitive administrative tasks, allowing them to focus on greater value added activities.

Víctor Ayllón, Jidoka’s CEO, highlights that this new collaboration agreement with Ayesa will “link the technological capabilities of our RPA platform with the experience of a leading company such as Ayesa; it’s a great opportunity to share synergies and offer solutions to companies that need to take advantage of the potential of process robotization in the era of digital transformation”.

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